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  • Call Us: +88 01648-022175

No Refund Policy

Please review products carefully before purchase

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At Sajid Beauty BD, we are committed to providing high-quality cosmetics and beauty products. Please review all product details carefully before making a purchase.

Our No Refund Policy

No Returns or Refunds

At Sajid Beauty BD, we do not accept returns or offer refunds on any cosmetics and beauty products. All sales are final. Please ensure you review product details, ingredients, shades, and specifications carefully before making a purchase.

Why We Don't Accept Returns
  • Hygiene & Safety Standards: For health and safety reasons, cosmetic products cannot be resold once they leave our facility. This protects all our customers.
  • Product Integrity: We cannot guarantee the condition or authenticity of products that have been handled outside our control.
  • Industry Regulations: This policy aligns with cosmetic industry hygiene regulations and best practices in Bangladesh.
  • Quality Assurance: All products are carefully inspected before shipping to ensure they meet our quality standards.

Exception: Damaged or Defective Products Only

The ONLY Exception to Our Policy

If you receive a product that is genuinely damaged during delivery or defective from manufacturing, please contact us within 24 hours of delivery with clear photos/video evidence. We will investigate and provide a replacement if the claim is valid.

Valid Cases for Replacement:
  • Broken/Damaged in Transit: Product broken during shipping with visible packaging damage
  • Manufacturing Defect: Factory defects like broken powder compacts, leaking bottles (unopened)
  • Wrong Product Sent: We shipped an incorrect item by our error
  • Expired Product: Product past expiration date on arrival (very rare)
NOT Valid for Replacement:
  • Product opened, used, or tested
  • Allergic reactions or skin sensitivity
  • Color/shade not matching expectations
  • Changed mind after purchase
  • Product damaged after opening/use
  • No proof of purchase or delivery photos

Required Evidence (within 24 hours):

  • Clear photos of the damaged/defective product (unopened/sealed)
  • Photos of outer packaging showing damage
  • Unboxing video (highly recommended - speeds up approval)
  • Order number and delivery confirmation

Shop with Confidence - Important Tips

Since we don't offer returns, please follow these tips before purchasing:

  • Read Product Details: Check ingredients, size, shade, and specifications carefully
  • Check Product Images: Review all photos to understand what you're buying
  • Read Reviews: See what other customers say about the product
  • Verify Shade/Color: Double-check makeup shades before ordering
  • Contact Us First: Questions? Ask before buying - we're here to help!
  • Check Allergies: Review ingredients if you have sensitive skin
  • Quantity Matters: Confirm quantity, size, and volume before checkout
  • Authentic Products: All our products are 100% authentic and quality-checked

Questions? Contact Us Before Buying

Have questions about a product? Contact us before purchasing - we're happy to help!

Call/WhatsApp +88 01648-022175 Daily 10 AM - 8 PM
Email sajidbeautybd@gmail.com 24-48 hour response
Visit Our Store Sajid Beauty BD
Shop No-95, Ground Floor, Shimanto Shambar Shopping Mall, Dhaka-1205

Last Updated: October 26, 2026

Important: All sales are final. Please shop carefully as we do not accept returns or refunds.

We're committed to providing quality products and excellent customer service.